Akashdeep Singh
Director of Operations | Abion Spreebogen | Berlin
17+ Years of experience | CHIA & CHAT Certified | Operational Excellence | Revenue Strategy | Digital Transformational Leader
Thoughtful hospitality | Strong teams | Lasting performance
My career has taken me from resorts in India to city hotels in Germany. Today, as Director of Operations at Abion Spreebogen in Berlin, I bring together hands-on leadership, commercial awareness and a commitment to thoughtful guest experiences.
Explore My Experience · Let’s Connect
From Rainforest Resorts to Hotel Leadership: My Journey
My hospitality career spans India and Germany, bringing together luxury resort experience, commercial understanding and hands-on leadership. Since May 2026, I have served as Director of Operations at Abion Spreebogen in Berlin, building on a foundation in food and beverage operations, team development and guest service.My early years with Mahindra Holidays and Vivanta by Taj in Madikeri shaped my attention to the details that define a guest’s experience. Working across a sprawling rainforest resort taught me the importance of coordination, timing and consistent service—and how much each depends on a well-supported team.At INNSiDE by Meliá Leipzig, I strengthened that operational foundation with financial and strategic responsibility. As F&B Manager, I brought together P&L management, pricing, cost control and service development to improve commercial performance while keeping guests and colleagues at the centre of daily decisions.Today, my approach is grounded in a straightforward belief: lasting results come from capable people, clear standards and informed decisions. My Executive MBA studies at Les Roches, alongside qualifications in Hotel Industry Analytics (CHIA) and Hospitality Applied Technology (CHAT), broaden the perspective I bring to hotel operations. Fluent in German and English, I value the different experiences within international teams and work to create an environment where people can contribute, develop and deliver their best.
PROFESSIONAL EXPERIENCE
Director of Operations | Abion Spreebogen, Berlin
May 2026 – PresentBringing experience in hospitality operations, financial management and team development to my current role as Director of Operations.F&B Manager | INNSiDE by Meliá, Leipzig
May 2018 – January 2026Progressed from Assistant Restaurant Manager through Restaurant Manager and Assistant F&B Manager to department leadership, overseeing four F&B outlets and banqueting for up to 300 guests within a 177-room hotel.- Financial Performance: Delivered 17% annual revenue growth and a 3% increase in profitability through strategic pricing, upselling and disciplined cost control.
- Guest Experience: Improved guest satisfaction and online reputation scores by 21% through targeted service initiatives.
- People Development: Served as a certified onboarding trainer for managers and developed training programmes to support team performance and retention.
- Operational Restructuring: Selected for a task force assignment at Meliá Düsseldorf to support the restructuring of its F&B department.
- Events & Commercial Development: Expanded banquet business by repositioning event offerings to attract corporate clients.F&B Supervisor | H4 Hotel, Leipzig
February 2018 – May 2018Supported F&B operations within a 291-room hotel featuring four outlets and 16 event spaces, with capacity for up to 900 guests.Restaurant Manager | Radisson Blu, Faridabad
September 2016 – February 2017Managed pre-opening activities for the Pan-Asian restaurant, tea lounge and all-day dining restaurant, including room service. Responsibilities covered four F&B outlets and banquet facilities accommodating up to 1,000 guests within a 124-room hotel.Restaurant Manager | Vivanta by Taj, Madikeri
May 2015 – August 2016Led operations across five F&B outlets and event spaces at a luxury villa resort. Achieved the company’s highest LQA scores in 2015.Restaurant Manager | Ramada Caravela Beach Resort
September 2014 – April 2015Managed seven F&B outlets and supported the delivery of large-scale events accommodating up to 2,000 guests.Assistant Restaurant Manager | Club Mahindra, Varca Beach Goa
October 2012 – June 2014Oversaw operations across five F&B outlets and beachfront event spaces, coordinating service for restaurant guests and resort functions.F&B Executive | Park Plaza, Chandigarh
December 2011 – October 2012Led the opening of two speciality restaurants as part of the hotel’s pre-opening team. Coordinated operations across five outlets and events accommodating up to 800 guests.Executive Trainee → Assistant Manager, F&B Service | Mahindra Holidays & Resorts
July 2009 – October 2011Joined as an Executive Trainee and was promoted to Assistant Manager in August 2010. Contributed to F&B operations, pre-opening activities and renovation projects.
ACADEMIC BACKGROUND
Executive MBA (Pursuing) Les Roches Crans-Montana (2025) Currently advancing strategic leadership skills at one of the world’s top hospitality business schools.B.Sc. in Hotel Management IHM, Guwahati (2006 – 2009) Foundational training in luxury hospitality operations and management.
INDUSTRY SPECIFIC CERTIFICATIONS
(Financial & Analytics Certifications)
• CHIA (Certification in Hotel Industry Analytics) – CoStar Group
• CHAT (Hospitality Applied Technology) – HFTP (Hospitality Financial and Technology Professionals)
• USALI 12th Edition (Financial Reporting Standards) – HFTP (Hospitality Financial and Technology Professionals)
• Food Service Management – eCornell University
TECH EXPERTISE
I combine practical experience with hospitality technology and data analysis to support efficient operations, informed decisions and consistent guest service. My approach connects operational insights with financial performance, helping teams identify opportunities, improve workflows and respond to guest feedback.- Hospitality Systems: Opera Cloud (PMS), Oracle Micros and EMC Simphony.
- Financial & Operational Analysis: P&L analysis, budgeting, forecasting and performance monitoring, supported by CHIA certification and USALI 12th Edition Bridge Course training.
- Hospitality Technology: Certificate in Hospitality Applied Technology (CHAT), complementing practical experience with hotel systems and digital workflows.
- Productivity & Guest Engagement: Microsoft Office 365, digital marketing tools and online review management.
CORE SKILLS
- Operational Leadership: Bringing together people, processes and service standards to support efficient operations and consistent guest experiences.
- Commercial & Financial Management: Combining revenue planning, pricing and upselling with budgeting, forecasting and P&L analysis to strengthen business performance.
- Cost & Resource Management: Managing purchasing, staffing and operational costs to improve profitability while maintaining service quality.
- Cross-Cultural Leadership: Leading diverse teams across Germany and India, with communication skills in German, English, Hindi and Punjabi.
- Technology & Analytics: Using hospitality systems and operational data to improve workflows, monitor performance and support informed decisions.
- Talent Development: Building team capability through structured onboarding, practical coaching, management training and succession planning.
- Guest Experience & Quality: Translating guest feedback and brand standards into targeted service improvements that strengthen satisfaction and reputation.
